FAQ

Are the wallcoverings treated to be fire retardant?
Yes - most of Giardini’s wallcoverings (with a few exceptions) are fire retardant. Certificates are available for Europe (class B-s1-d0) and the US (class A).

Can I use textile wallcoverings inside a bathroom?
Yes - textile wallcoverings are frequently used in bathrooms and powder rooms, but they should not be in direct contact with water (avoid placing in locations where regular splash may occur).

Are Giardini’s wallcoverings washable?
Textile wallcoverings are not washable and they are more delicate than most other wallpapers. While resistant to water and soiling, once damaged or badly stained they cannot always be cleaned. We recommend the use of a damp sponge or a dry microfiber cloth with a brush, but please check with Giardini regarding the specific product and the problem.

Are Giardini’s wallcoverings stain repellent?
Yes - most of the textile wallcoverings from Giardini have a and soil repellent treatment applied to the surface. Liquids will not permeate the surface unless left on the product for an extended period of time.

How do I install textile wallcoverings?
Always employ a professional and experienced installer with knowledge of textile wallcoverings. An experienced vinyl wallpaper installer is not necessarily a valuable resource for installing textile wallcoverings. Many Giardini products have a smooth surface and a silky look, making our products particularly delicate to handle. Installation instructions for each product are downloadable on-line on our website.

What is the minimum order?
In general, the minimum order is 6 yards and orders must be in 1-yard increments. There are a few products in the Giardini line that are sold by the roll or the panel for which the minimum order is 1 roll or panel.

How long is a roll?
As Giardini is generally sold by the yard, orders under 30 yards will almost always ship as a single roll (unless otherwise notified in advance). The maximum size of each roll is approximately 50 yards.

What is the lead time?
Our wallcoverings are mostly in stock and can be cut and shipped within 48 hours of receipt of order. Importing lead time is generally 2-3 weeks (standard shipping), but at an additional expense, Giardini can also express ship (reducing transit time to 2-3 days). If there is not enough stock to fulfill your order, lead time for new stock is generally 3-4 weeks (note, this can vary a bit from product to product).

Where are Giardini wallcoverings produced?
Giardini is an Italian company through and through. Most of our wallcoverings are made in Italy, with most produced locally in Milan, in factories which regularly produce for the Italian fashion industry.

Is Giardini a manufacturer?
Giardini Wallcoverings is an editorial brand. We do have some equipment to handle the most critical steps in production of some of our products, but the large majority of our manufacturing is outsourced.

How old is Giardini Wallcoverings?
Giardini originated in 1872 as a family-owned business operating in different sectors. The wallcovering division was opened in 2002; Giardini Wallcoverings as a brand launched in 2009.

How big is the collection?
Giardini’s current collection is comprised of approximately 500 products in 50 patterns. The collection is always increasing, but it is also edited and revised with every launch.
The collection of display boards and sampling supplied to our representatives comprises the current, edited and curated collection of Giardini wallcoverings for the current year. Additional historic patterns and/or colorways are often available and stocked, and can be viewed on-line. If you have interest in these patterns or colors outside of the current collection, please order them through our website or by contacting service@giardiniwall.com or look up at the full product list.

How regularly are Giardini products discontinued?
Giardini’s inventory is flexible and we rarely discontinue product. However, from time to time we may decide to remove a pattern or specific colors from the stocked range. Those products with less turnover may be available on a made-to-order basis (meaning there will be no inventory and a production lead time will be involved). The most infrequent sellers will be discontinued.

How often does Giardini launch new products?
Giardini launches new product twice per year: once in January/February after a preview in November/December of the previous year, and again June/July following a March/April preview.

What is a preview?
Giardini releases a selection of product in a curated collection of colorways in advance of the official collection. This edited “sneak peek” is provided in the form of ring sets distributed to our network of reps, agents and distributors. If you would like to be sure you are included on that preview list, please Click Here >

How can I check stock? Do you have on-line stock check?
At this time, stock cannot be checked on-line. Any stock inquiries can be emailed to sales@giardiniwall.com (service@giardiniwall.com for the US). Our response time is fast and most of the time we have stock available. Additionally, Giardini keeps list of products/colorways which tend to be stocked in lower quantities. This list will on Giardini’s website soon.